07921910286

sales@blueboxgoblin.com

Mon - Fri 10:30 - 18:00

GENERAL QUESTIONS
1. What services do you offer?

We provide 3D printing, 3D modelling, 3D scanning, and plastic filament sales. Whether you need custom prototypes, replacement parts, or detailed models, we’ve got you covered.

We can also help with:
– servicing your printer
– printer assembly and setup
– quote for injection moulded tools and parts (thought our affiliates)

Yes! Our team can create custom 3D models from scratch based on your requirements. We can also modify existing designs to fit your needs.

We offer a variety of high-quality filaments, including:

  • PLA (Easy to print, biodegradable)
  • PETG (Durable, slightly flexible, food-safe)
  • ASA (UV-resistant, ideal for outdoor use)
  • TPU (Flexible, rubber-like material)
  • Nylon CF (Engineering grade, Carbon fibre-infused, high strength)
  • PVB (Ideal for smoothing with alcohol)
  • PC+PTFE & PC+PBT (Specialty engineering-grade materials based on Polycarbonate)


All filaments are sourced from Rosa3D, ensuring top quality.

Prices vary depending on service and work required. Please visit “Services” for recent minimum charges.

1. What 3D printing technologies do you use?

We specialize in FDM (Fused Deposition Modeling) and SLA (Stereolithography) printing.

  • FDM: Ideal for strong, durable parts.
  • SLA: Perfect for high-detail, smooth surface prints.

Our printers can accommodate prints up to 340 x 340 x 320mm for FDM and 215 x 120 x 230 mm for SLA. If you need a larger print, we can split it into sections and assemble it.

Printing time depends on the size, material, and level of detail. Small prints can take a few hours, while large, high-detail prints may take several days.

Yes! We accept files in STL, OBJ, 3MF and STEP formats. If you need modifications, we can adjust your model before printing.

Yes! We provide:

  • Basic post-processing (Support removal, IPA washing & curing [SLA only]) – Included in the price.
  • Advanced finishing (Sanding, filling, smoothing, painting) – Available at extra cost.

For durability, we recommend:

  • PETG – Strong and slightly flexible.
  • ASA – Heat and UV-resistant.
  • Nylon CF – Extremely strong and wear-resistant.
  • PC+PBT – High impact resistance.
  • Tough Resin – Good for milling
  • Hi-Temp Resin – Heat resistant – Good for moulds
1. What is 3D scanning, and how does it work?

3D scanning captures the shape and details of an object digitally, allowing us to create an accurate 3D model for modifications, reverse engineering, or 3D printing.

We typically provide STL, OBJ, and 3MF files. We can export to STEP format upon request, however, it would require recreating the model.

It’s possible, but not guaranteed. Larger objects may require multiple scans that we later stitch together digitally.

We would require to see the object before confirming.

Our scanners achieve sub-millimetre accuracy, making them ideal for engineering, reverse engineering, and artistic applications.

Yes! It’s possible to do it with special sprays applied on the object’s surface.
In most of cases it’s “painless” procedure, however, occasionally it may leave some white residue that can be removed with a bit IPA or water. 

Yes! We can modify any 3D model based on your specifications, including resizing, repairing, or enhancing details.

1. What filament is best for my project?
  • For beginners & general prints: PLA
  • For durable & weather-resistant parts: PETG, ASA
  • For flexible prints: TPU
  • For high-strength applications: Nylon CF, PC+PTFE or PC+PBT

Yes! We provide discounts for bulk orders and businesses. Contact us for a custom quote.

To prevent moisture absorption, store filament in a dry, airtight container with silica gel packs.

Yes! You can buy 50g samples to test the material before buying a full spool. At the moment samples are not available via online. Please email us!

1. How can I place an order?

You can order through our website, email, or visit our store.

We accept credit/debit cards, PayPal, and bank transfers for online store orders. Cash, credit/debit cards and bank transfers for custom services.

Yes! We ship worldwide. Shipping costs vary based on location and order size.

  • 3D Printed Items & Custom Models: Non-refundable unless defective.
  • Filaments & Accessories: Can be returned within 14 days if unused.

Still have questions?

If your question isn't listed, feel free to contact us at sales@blueboxgoblin.com or 07921910286